Frequently Asked Questions
Simplifying Your Journey
Find answers to commonly asked questions about our services
Hotel Vos is located at Þykkvibær, Norður Nýjabæ, 851 Hella, Iceland.
We accept various payment methods, including credit/debit cards, PayPal, and bank transfers. At checkout, you will have the option to choose your preferred payment method.
Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early check-in or late check-out requests are subject to availability.
You can make a reservation through our website’s Room Booking page or contact our reservations team via email or phone.
We have a 30-day return policy. If you are not satisfied with your purchase, you can return it for a refund or exchange within 30 days of receiving your order. Please reach out to our customer service team to initiate the return process.
Yes, we offer special rates for group bookings. Please contact our reservations team for more information.
We offer a variety of rooms, including Standard Double / Twin / Single, Superior Double / Twin, and Superior Triple / family room / accessible for disabled. Each room is equipped with modern amenities to ensure a comfortable stay.
Yes, all our rooms are non-smoking. We have designated smoking areas outside the hotel.
Yes, complimentary Wi-Fi is available throughout the hotel.
Our on-site restaurant or VOS Bistro offers a range of delicious meals made from locally-sourced ingredients. We serve breakfast, lunch, and dinner, and also offer room service.
Yes, we cater to various dietary requirements. Please inform us of any special requests when making your reservation or upon arrival.
We offer a variety of activities, including guided tours, hiking, and horseback riding. Please check our Activities page for more details.
Nearby attractions include the Þjórsárdalur Valley, Seljalandsfoss waterfall, and the Eyjafjallajökull volcano. Our staff can provide more information and assist with booking tours.
Yes, we offer accessible rooms and facilities. Please contact us in advance to discuss any specific needs or accommodations required.
At Hotel Vos, we are committed to sustainability. We implement eco-friendly practices such as energy conservation, waste reduction, and the use of locally-sourced products.
Plan Your Stay
Start your journey to an unforgettable Icelandic experience. Book your room now at Hotel VOS.